Monday, February 16, 2015

Industry Spotlight: Better Life Bags Offers more than Customizable Bags, It Changes Lives

Rebecca Smith, like most fashionable moms-to-be, had trouble finding a stylish and affordable diaper bag. Frustrated and out of options, she made her own fabulous bag and proudly posted the images on social media. What she didn't know when she hit the "post" button is that the second the image was uploaded, Better Life Bags was born. The requests started coming in, and after about three years she started looking for people to employ. Since 2009, Rebecca has not only been able to produce customizable bags to people all over the world, she is also making an impact on the local economy by employing women who may not have been able to find a job otherwise. Read more about what Better Life Bags is doing for the locals, and how you can get your own.


DG3: What's your background and how did you get into creating customizable bags?
Rebecca Smith: I floundered in college in deciding what I wanted to be my major. I started as a fashion merchandising major, switched 180 degrees into social work, and then finally settled on teaching. It's interesting how all three of those passions have morphed together into my current profession. Being the Founder and CEO of Better Life Bags, I get to play around with the merchandising, designing and marketing of our customizable leather and fabric handbags. And because we purposely hire women from our under resourced community to give them an opportunity, dignity and honor, my social work and passion for justice also plays a role.  

As far as how I ended up here, that's a divine accident. Six years ago, I made myself a diaper bag when I was pregnant with our first son. After posting pictures on Facebook, friends and family started ordering and encouraged me to open an Etsy shop. It continued on as a part-time hobby of mine for the next three years. At the three-year mark, I couldn't keep up with orders by myself, thanks to some well-known bloggers catching word of our company and sharing with their readers or pinning our bags. Living in Hamtramck, I could see the need for a safe place for women to work and when I needed to decide how to outsource production, I decided to keep it local to our community.  

DG3: So, someone wants to create their own bag, can they do it online and in person? 
RS: Yes! Most of our orders come through our interactive website, and it's super fun to play around with. We have 30 different bag styles that start out on the site as a plain white bag. You can then pop different color leathers and over 40 fabric prints onto different areas of the bag and "build your own" - all while seeing it come to life on your screen.  

We have just started our workshop for retail on every second Saturday of the month. We are located at 2750 Yemans St., in Hamtramck and during those second Saturdays, you can come in, sit on our couch, look through our lookbook, play with our fabric and design your own bag! Or walk away with a pre-made one on the spot!


DG3: How many women do you have working for you and where did you find them?
RS: We have 13 women working for BLB. It started with one woman whom I knew personally. Her family was from Yemen and for cultural reasons she was unable to work outside her home. Her husband worked tirelessly at a gas station barely able to make ends meet. Her kids slept on mattresses on the floor, and they didn't own a dining room table. Within six months of working for BLB, she was able to afford both for her home - bringing respect and honor from her husband, and a sense of pride to her heart as she is able to contribute to her family's needs. Another employee approached me on the streets of Hamtramck asking for money. I invited her to come work a few hours in the office for pay instead. A year later, she is still here and thriving.  

The employees are paid a living wage, and given a safe place to work. They make every one of our bags from start to finish. Many of them have the opportunity to sew and work in their homes, which meets a cultural need for them, and others come into our workshop to cut fabric and do other office assistant projects. Each employee is met with needs where they are. We have helped establish budgets, open bank accounts, and have taught work and life skills. We are a family here; celebrating milestones together and being there for each other during hard times. 

DG3: Are the orders usually local or do you sell nationally and internationally?
RS: We sell all over the world! Our first international order came in 2011 to Malta and was a huge deal. Now, our bags are being carried on every livable continent.



DG3: Where is your studio and what does it look like?
RS: Our studio is right in Hamtramck. It's a bright, industrial space with concrete floors and two skylights for natural light. We have one large room that houses our retail wall, cutting tables, shipping area, and industrial sewing machines. And we have a smaller conference room that houses our tabletop sewing machines. My desk and our operations manager's desk is right in the midst of everything.

DG3: What do you want for your business in the next five years?
RS: I want to see it change lives. I want it to become an example to corporate America that businesses can be structured to think about more than just the financial bottom line, create a high quality product, and still remain profitable. I want to show that investing in people has the highest and longest lasting return. And I want to make a dent in the unemployment numbers in our area.  

DG3: Describe your style.
RS: My personal style is neutrals with pops of colors. I wear a lot of gray and black - usually with jeans and then a fun pop of color in a scarf or jewelry. Our bags also bring that pop of color to my neutral wardrobe. We have lots of really fun color-saturated prints - florals, graphics, geometrics and solid colors that can all mix and match on the bag. I love seeing customers who mix patterns on their bags and who pairs a bold stripe with a vintage floral print on the same bag. My current bag has a distressed leather with an Aztec woven fabric for the body and bold black and white stripes on the two side pockets.  


DG3: If you could have any celebrity's wardrobe, whose would it be and why?
RS: Reese Witherspoon. Hands down. I tried cutting my hair like hers from Sweet Home Alabama one time. It was a disaster. I have naturally curly hair and expected the beautician to work a miracle.  

DG3: How do you take your coffee?
RS: Black and bold. 

DG3: Celine or Mulberry?
RS: Better Life Bags all the way!

DG3: Crossbody or Satchel?

RS: Personally, satchel. Our customers tend to love crossbody and we recently released three bags that have both as an option.

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